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Request technical support from IMS:

When you contact IMS you receive the highest level of technical expertise and customer service. IMS support takes personal ownership of your questions and needs, providing swift follow-up and resolution. Answers to general questions about our products, services and company are available quickly via phone or email. As an IMS customer, your satisfaction is our highest priority.

Click here to open an online support ticket.

Customer Care Hours:

Monday through Friday, 9:00 AM until 5:00 PM CST
Except company holidays.

After hours and emergency phone support are also available.



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